email: organizational guidelines

Organizations usually have their own guidelines governing the sending of email. These concern such matters as the following:

  • the purposes for which email may be used (no commercial or social notices, for example);
  • projection of the corporate image and logo;
  • languages to be used in official documents;
  • standard of language used (grammar and style);
  • legislative requirements (such as those of the Copyright Act, the Privacy Act and the Federal Identity Program, in the case of federal government documents);
  • obtaining the necessary approvals (in the case of widely distributed messages); and
  • avoidance of Internet links to potentially controversial or politically sensitive sites.

Search by related themes

Want to learn more about a theme discussed on this page? Click on a link below to see all the pages on the Language Portal of Canada that relate to the theme you selected. The search results will be displayed in Language Navigator.

Date modified: