Dashboard on the status of the language of work recommendations: Summary

From: Translation Bureau

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Background

In 2017, Michael Wernick, Clerk of the Privy Council and Secretary to the Cabinet, released the report The next level: Normalizing a culture of inclusive linguistic duality in the federal public service workplace, presented by Patrick Borbey and Matthew Mendelsohn following a review of the state of bilingualism in the federal public service. This report contains recommendations aimed at shaping a future public service – one that genuinely includes both English and French, where all public servants feel empowered to use the official language of their choice. This dashboard gives a summary of the progress made with respect to each of the report’s recommendations.

Recommendations – Short term (2017-2019)

Recommendation 1 – Official Languages Challenge

Lead: Privy Council Office (PCO), in collaboration with the Translation Bureau at Public Services and Procurement Canada

 
Impact: 2
Effort: 1
 

Summary of progress or results: The Impact and Innovation Unit (PCO) is partnering with the Translation Bureau to explore how artificial intelligence can enhance the efficiency of communicating in both official languages.

For more information, refer to the table containing detailed information on Recommendation 1 – Official Languages Challenge.

 

Recommendation 2 – Leadership: Increase the use of both official languages in the workplace

Lead: Treasury Board of Canada Secretariat, federal institutions

 
Impact: 4
Effort: 3
 

Summary of progress or results: An interdepartmental senior-level working group is considering performance management and policy changes so that executives show greater accountability and support employees in moving towards a change in culture.

For more information, refer to the table containing detailed information on Recommendation 2 – Leadership: Increase the use of both official languages in the workplace.

Recommendation 3 – Expedite the process of assessing second language skills

Lead: Public Service Commission of Canada (PSC), in consultation with the Treasury Board of Canada Secretariat

 
Impact: 3
Effort: 3
 

Summary of progress or results: The PSC is conducting a pilot project on second language evaluation allowing managers to assess oral interaction skills at the B level.

For more information, refer to the table containing detailed information on Recommendation 3 – Expedite the process of assessing second language skills.

Recommendation 4 – Awareness

Lead: Treasury Board of Canada Secretariat (TBS), Public Service Commission of Canada (PSC), Canadian Heritage (PCH)

 
Impact: 3
Effort: 2
 

Summary of progress or results: PCH, PSC and TBS will launch an awareness campaign, develop a recruitment strategy that is aligned with the Deputy Minister University Champions, and integrate an official languages component into all orientation programs for new staff to familiarize them with their language rights and obligations.

For more information, refer to the table containing detailed information on Recommendation 4 – Awareness.

Recommendations – Medium term (2020-2021)

Recommendation 5 – Establish an “Official languages: What works” portal for the public service

Lead: Public Service Commission of Canada, Canada School of Public Service, Canadian Heritage, Treasury Board of Canada Secretariat, in collaboration with the Translation Bureau at Public Services and Procurement Canada

 
Impact: 2
Effort: 1
 

Summary of progress or results: The Committee of Assistant Deputy Ministers on Official Languages agreed to position the Language Portal of Canada as a one-stop shop for showcasing official languages tools.

For more information, refer to the table containing detailed information on Recommendation 5 – Establish an “Official languages: What works” portal for the public service.

Recommendation 6 – Training: Annual official languages plan

Lead: Treasury Board of Canada Secretariat (TBS), federal institutions

 
Impact: 2
Effort: 3
 

Summary of progress or results: The Interdepartmental Official Languages Learning Task Team, a “grassroots” initiative, has developed a decision tree that can be used by federal institutions to establish an annual official languages learning plan.

For more information, refer to the table containing detailed information on Recommendation 6 – Training: Annual official languages plan.

Recommendation 7 – Training: Study and tools

Lead: Canada School of Public Service (CSPS), Public Services and Procurement Canada (PSPC)

 
Impact: 4
Effort: 3
 

Summary of progress or results: The CSPS and PSPC are renewing language training procurement tools with a particular focus on the needs of employment equity groups.

For more information, refer to the table containing detailed information on Recommendation 7 – Training: Study and tools.

Recommendation 8 – Training: Personal account

Lead: Treasury Board of Canada Secretariat, federal institutions, Public Services and Procurement Canada, in collaboration with National Research Council Canada

 
Impact: 3
Effort: 3
 

Summary of progress or results: The Technical Advisory Committee on Procurement Tools for Language Training is developing comprehensive language learning approaches, leading to individualized employee plans for learning English, French or an Indigenous language.

For more information, refer to the table containing detailed information on Recommendation 8 – Training: Personal account.

Recommendation 9 – Maintain second language competencies

Lead: Treasury Board of Canada Secretariat, in collaboration with federal institutions

 
Impact: 3
Effort: 4
 

Summary of progress or results: An interdepartmental meeting will identify best practices and innovative approaches for avoiding language skill attrition while emphasizing individual responsibility for skills maintenance.

For more information, refer to the table containing detailed information on Recommendation 9 – Maintain second language competencies.

Recommendation 10 – Inter-institutional second language practice program

Lead: Treasury Board of Canada Secretariat, Canadian Heritage

 
Impact: 3
Effort: 2
 

Summary of progress or results: The Committee of Assistant Deputy Ministers on Official Languages discussed an existing second language internship program between the public service and linguistic minority communities for more broadly based roll-out.

For more information, refer to the table containing detailed information on Recommendation 10 – Inter-institutional second language practice program.

Recommendations – Long term (as of 2021)

Recommendation 11 – Receptive bilingualism

Lead: Treasury Board of Canada Secretariat (TBS) and federal institutions

 
Impact: 3
Effort: 4
 

Summary of progress or results: Until a funding source is identified for the modernization of language standards, a Public Service Commission–TBS working group is developing alternatives to the implementation of receptive bilingualism.

For more information, refer to the table containing detailed information on Recommendation 11 – Receptive bilingualism.

Recommendation 12 – Repurpose the bilingualism bonus for the development of language skills

Lead: Treasury Board of Canada Secretariat (TBS) and federal institutions

 
Impact: 4
Effort: 4
 

Summary of progress or results: Repurposing the bilingualism bonus for language training requires negotiations with bargaining agents and the National Joint Council. TBS will lead the analysis of issues and options for such discussions.

For more information, refer to the table containing detailed information on Recommendation 12 – Repurpose the bilingualism bonus for the development of language skills.

Recommendation 13 – Modernization of the Official Languages Qualification Standards

Lead: Treasury Board of Canada Secretariat (TBS), Public Service Commission of Canada (PSC)

 
Impact: 4
Effort: 4
 

Summary of progress or results: Until a funding source is identified for a comprehensive review, a PSC-TBS working group is developing alternatives to the modernization of the Official Languages Qualification Standards. Canadian Heritage’s new mobile language-learning tool will yield useful data for aligning the public service proficiency scale with a Canada-wide standard.

For more information, refer to the table containing detailed information on Recommendation 13 – Modernization of the Official Languages Qualification Standards.

Recommendation 14 – Increase the linguistic profile for supervisory positions

Lead: Treasury Board of Canada Secretariat, Public Service Commission of Canada

 
Impact: 4
Effort: 4
 

Summary of progress or results: Initial analysis of financial, operational and other impacts on federal institutions has been completed. Focus groups are exploring timing and implementation for policy changes.

For more information, refer to the table containing detailed information on Recommendation 14 – Increase the linguistic profile for supervisory positions.

 

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Dashboard on the status of the language of work recommendations: Detailed information

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