Parts of a business letter: What are the rules?

There are a number of rules governing the content and layout of the parts of a business letter. Test your knowledge of these rules by answering the questions below.

Need a little help? Check out the Correspondence and addresses – Guidelines-and-resources section, which contains in-depth articles on the subject!

1. The part of the letter that appears across the top margin and includes information about the sender’s organization is called the Placeholder for the answer.
2. Which term is used to indicate that the contents of the letter must not be disclosed?
3. Which example shows the correct way to write the date in a business letter?
4. What is the term for the part of the letter that contains the receiver’s name and mailing address?
5. What is the correct way to indicate the topic of a letter?
6. Which answer illustrates the correct form for the salutation (greeting) in a business letter?
7. The body of the letter is followed by the complimentary close. Which of the complimentary closes below is correct?
8. What abbreviation is used to indicate that a separate document has been enclosed with the letter?
9. What does the abbreviation “cc” indicate?
10. Where should the receiver’s address be written entirely in capitals, without commas or periods?
  
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